Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

BSBPMG621 Mapping and Delivery Guide
Facilitate stakeholder engagement

Version 1.0
Issue Date: May 2024


Qualification -
Unit of Competency BSBPMG621 - Facilitate stakeholder engagement
Description
Employability Skills
Learning Outcomes and Application This unit describes the skills and knowledge required to facilitate stakeholder engagement in a program. It includes the performance criteria required to demonstrate competency in working with stakeholders to achieve desired program benefits.A program is defined as a set of interrelated projects, each of which has a project manager. 'Multiple projects', or 'a program of projects', refers to a number of related projects managed by the same person as a program to achieve organisational objective/s.It applies to individuals who are program managers and those managing a suite of projects (a program). They operate within assigned authority levels, are responsible for their own performance, program outcomes, and sometimes the performance of others.Individuals in this role may be operating within an organisation, a business or working as a consultant.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
Prerequisites/co-requisites
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Communicate effectively with stakeholders
  • Identify and document program stakeholders and their communication needs as they apply to the given program of work
  • Engage with pertinent stakeholders and agree on communication approaches in accordance with organisational policies and procedures
  • Communicate information as planned and address identified variances
  • Monitor communication interfaces among constituent projects, aligning to relevant program objectives
       
Element: Facilitate stakeholder commitment
  • Investigate, document, and consider the interests and expectations of pertinent stakeholders when making program decisions
  • Develop and implement approaches to influence ongoing stakeholder commitment, in accordance with organisational policies and procedures
  • Accommodate differing stakeholder interests and expectations, escalating where necessary
  • Share evolving stakeholder interests and expectations across the program
       
Element: Assess effectiveness of stakeholder engagement
  • Conduct analysis of interactions with pertinent stakeholders and document outcomes to reach desired outcomes
  • Assess effectiveness of stakeholder interaction in line with program objectives and organisational policies and procedures
  • Develop plan for future stakeholder engagement based on findings of analysis conducted
       

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.
Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Identify and document program stakeholders and their communication needs as they apply to the given program of work 
Engage with pertinent stakeholders and agree on communication approaches in accordance with organisational policies and procedures 
Communicate information as planned and address identified variances 
Monitor communication interfaces among constituent projects, aligning to relevant program objectives 
Investigate, document, and consider the interests and expectations of pertinent stakeholders when making program decisions 
Develop and implement approaches to influence ongoing stakeholder commitment, in accordance with organisational policies and procedures 
Accommodate differing stakeholder interests and expectations, escalating where necessary 
Share evolving stakeholder interests and expectations across the program 
Conduct analysis of interactions with pertinent stakeholders and document outcomes to reach desired outcomes 
Assess effectiveness of stakeholder interaction in line with program objectives and organisational policies and procedures 
Develop plan for future stakeholder engagement based on findings of analysis conducted 

Forms

Assessment Cover Sheet

BSBPMG621 - Facilitate stakeholder engagement
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

BSBPMG621 - Facilitate stakeholder engagement

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: